More Customer Service Adventures.

This time the adventure wasn't my own, but one that I witnessed while shopping over the weekend. I want to preface this with the manager at the store never once lost her cool or professionalism, and deserves some sort of bonus after dealing with her customer from hell.

I was at Dress Barn yesterday... And was totally eavesdropping on a crazy lady at the counter and the manager trying to deal with her... I was laughing so hard.

 

The lady bought an outfit... Took it home... Put it on... Realized it was the wrong outfit and that it didn't fit... So she decided to wear it all day in hopes of stretching it out so that it would fit... Or encourage her to go on a diet... And she popped a button on the shirt... So she tried to return it.

The manager told her that she couldn't accept the return because it had been worn and the lady got so mad because the product was "defective because it didn't fit" and it went in circles forever... The lady was yelling "what am I going to do with this garbage? It doesn't fit! The button popped off after I wore it for one day" and the manager told her "you should have brought it back when it didn't fit" and then the lady kept saying "but I wanted to stretch it out!!"

Side note: she had this ugly mangy looking little dog with her (which totally isn't the dog's fault, but it does add to the story)

The lady was even trying to tell the manager that she wasn't going to be able to pay her bills if she didn't get her money back... That was when all the other excuses didn't work...  

Hey lady,

1. You damaged the outfit,

2. You wore it all day,
3. You didn't bring a receipt...

What did you think was going to happen?

When she finally accepted that she wasn't going to be able to get her money back (she also didn't have a receipt because she accidentally threw the trash out before she knew it didn't fit) she started walking her dog all over the store because she wasn't done shopping, and the little critter must have had fleas or something because it kept itching and scratching itself all over the place every time she gave it an opportunity to sit down... the manager told her that she had to carry it if it was going to be in the store. This of course angered the lady too because according to her, it's an ADA dog.... Except it wasn't identified as a service dog at all... and she stormed her crazy ass out of the store.

When it was my turn to make my purchase I made sure to tell the lady I hoped her day got better and that she did a great job at handling the customer before me.

So ridiculous... Reminded me of all the customer service issues I have to deal with... And I'm still thankful I'm not in a clothing store anymore.

This brings me to the conclusion that the customer is not always right; sometimes the customer is an idiot.

Dream State Escalate: 27

I had a few dreams last night but only one is clear now that I'm waking up.

I was dating this super thug gang member type guy. In real life he was someone I went to high school with but didn't really know him, just knew who he was and idk if he was a good guy or not, he was just someone I passed in the halls. Anyway, I wasn't supposed to know about his misdeeds or gang affiliation but I somehow found out. When he figured out that I knew he decided that I knew too much and that he had to kill me, so he sent one of his lynchwomen after me in the ladies room, trying to catch me unaware. I saw her come in after me with a gun (a very fancy handgun I might add, silver with a pearly grip) and instead of going in a stall to use the facilities I grabbed her pistol and threw open the bathroom door. He was waiting on the other side, gun drawn and had started firing. He missed every time he pulled the trigger, I raised my gun to fire back and it kept clicking like it was empty. I hear someone whisper in my ear "the safety is still on" I released the safety, fired, and a big hole opened up in his neck.

As soon as he fell to the ground the police started showing up, I dropped my weapon and told them that I still had to use the restroom, because the gun fight had interrupted me (I was strangely calm for just killing my boyfriend who had tried to murder me). They followed me into the restroom and made me go in a bucket that they were going to send to the FBI to analyze if I had been involved in any of his illegal activities (I don't know how they could do it, but my dreams are crazy). They arrested me and took me to a halfway house instead of a police station because they were worried about what might happen if any of his "brothers or sisters" in the gang found out I had killed their leader.

My mom was waiting for me at the house with my laptop and a list of lawyers and my most recent bank statement to figure out who I was going to be able to afford to represent me when I went to trial, after glancing at my funds we realized that it would be a state appointed lawyer at best.

Dream State Escalate: 26

 At the very least I cannot deny that I am well traveled in my dreams, and crazy wealthy... if you're going to dream, might as well dream big I guess.  Anyway, last night took me to the Parisian real estate market. I was looking to buy a house in the city... a HOUSE, not a flat... Do they even have houses in Paris? So I find this gorgeous mansion and I'm walking through the rooms with my girlfriends and  we're all super excited to start decorating it and making it mine when we get a phone call from some people we had met earlier and make plans to go to dinner. We have to take the Metro to get to our dinner location, then a long car ride. At some point in this car ride I realize that my ex is in the car with us and it brings about no small amounts of anxiety. I try to play it off like it doesn't bother me, laughing with the girls, singing along with the radio, car dancing... all the tricks I can think of to appear "normal" except none of it works, the anxiousness keeps growing and I'm clearly getting more and more upset, finally I reach back to hold one of my friend's hand, to help calm my nerves, except he's the one who reaches out for me, and as we're holding hands in the car, all the fear and nerves go away and I relax and fall asleep in the car.

So it appears that even in Dreamland, he's still the one I want to reach out to when I'm feeling inner turmoil. This isn't okay. This isn't what I need or want right now. I need to figure out how to be okay on my own. I still don't understand how he captured so much of me in such a short amount of time. I guess I just keep going through the motions. Stay busy, blog, try to get back into all the things that made me happy and fulfilled before him, keep my friends and family close.  I really don't know what else I can do.